By using citybed.dk/en, you agree that Citybed processes your personal data and cookies in accordance with the data and cookie policy below. Cookies are used to make citybed.dk/en work. We use cookies, among other things, to enable you to add items to the shopping cart, log in, and to improve our website.
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This privacy and personal data policy has been summarized in order to better inform you as a customer about the personal data Citybed processes and how we process them – personal data shall be understood as all data that can be associated with an individual.
Citybed respects all requests for the confidentiality of personal information submitted online and is mindful of the need for appropriate protection and proper handling of all personal information we receive.
If the below personal data policy cannot be accepted, Citybed reserves the right to reject orders and other requests, as a lack of acceptance may mean that Citybed is unable to service the relationship that is otherwise required under applicable law.
Personal data covers all data that can be used to identify individuals, including but not limited to first, middle and last names, age, gender, position, private address or other physical address, e-mail address or other contact information, whether it relates to the individual’s private residence or workplace.
Likewise, personal data also includes data such as behavior, purchase history, financial information, etc., all of which are used in maintaining the customer and supplier relationship between customers and Citybed.
You can access citybed.dk/en without providing us with your personal data. Upon accessing the website, an ID is assigned to your session. This cannot identify you as a person.
Citybed needs a number of personal data to be able to do business with you and your company, maintain the servicing of the customer relationship, and market products and services. Certain information is also collected and processed in accordance with legal requirements under the Anti-Money Laundering and Recordkeeping Act.
The information below may be collected and processed when you visit citybed.dk/en;
Email address, first and last name, address, phone number, age, gender, technical details (including IP addresses), behavior (including: visited URLs, event triggers, actions such as clicks, open rates, log-in, time on each page, etc.), geographic data, and data that may be necessary for the execution of a transaction.
Citybed collects only the personal data necessary to provide a service or product, market services and products, or process requests. Citybed does not collect and/or purchase personally identifiable information from third parties. Citybed uses recognized card issuers for any handling of online card transactions and does not store information about payment cards. Please note that when billing, billing and banking information is stored in accordance with applicable laws in this area, including the Anti-Money Laundering and Accounting Act.
We can use the collected information in the following ways:
Our website is continuously scanned for security vulnerabilities to quickly exclude potential data leaks and thus make our website as secure as possible. Likewise, malware is regularly scanned.
Your personal information is stored on secure networks and can only be accessed by a limited number of employees with the rights to this type of information. These are also subject to our privacy policy, which ensures your rights and ensures compliance with applicable legislation in this area.
In addition to the above, any sensitive and payment information is processed on encrypted servers that cannot be accessed from the outside. Credit card information is processed by card issuers and cannot be accessed by either Citybed or employees of card issuers. These transactions are not stored on internal servers and are not processed at any time by Citybed itself.
Personal data submitted on citybed.dk/en or via telephone contact will only be disclosed to:
In order to provide the best possible experience on Citybed’s websites, we keep statistics on how users use the pages. The statistics are used exclusively in an anonymized form, e.g. to see which pages and content users interact with.
Citybed may use Google Analytics to collect visitor statistics and, in doing so, pass on IP addresses to Google Analytics. The privacy policy for Google Analytics is accepted when visiting citybed.dk/en and can be found here:www.google.com/privacy
Among Citybed and all business partners and suppliers, a data processing agreement exists that must at all times safeguard the interests of users and customers. These agreements can be presented at any time upon request.
Your information is stored on servers in the EU. Some personal data is managed by a third party (data processor), who stores and processes personal data on Citybedvegne in accordance with this data policy and the applicable legislation on the protection of personal data.
If you ever wish to unsubscribe from any newsletters, you can follow the instructions at the bottom of each email. However, if you have any problems with unsubscribing, our customer service can be contacted via the contact details below.
Upon opting out of marketing from Citybed, all commitments you have made to us will be deleted. These cannot be recreated, and if you wish to gain insight into what we have previously sent you, previous offers, or the like at any time, please note that these cannot be recreated.
In the case of an active customer relationship, your data is stored for as long as necessary to enable us to provide service to you. If the customer relationship is terminated, your data is stored for up to two years, depending on the nature of the data.
You can at any time request access to or deletion of your data. Under other legislation (namely the bookkeeping and money laundering laws), all transactional data, including contact and company information, is retained for five years.
We take security breaches and data leaks very seriously. In the event of suspicion of data leakage from Citybed’s internal servers or from external partners, a series of initiatives are initiated to ensure the best possible protection for our customers and users.
This involves, among other things, identifying the potential extent of the damage, notifying potentially affected customers and users, notifying the Data Inspectorate, and taking actions to try to contain the extent of the damage.
If we suspect data leakage from Citybed or its external partners, all involved parties, including the user, will be informed within 72 hours. If you suspect that your data has been leaked from Citybed, please contact us at any time.
You can always change your account details and interests, including indicating whether you want us to contact you regarding offers of goods or services, or unsubscribe from newsletters.
You can be informed of what information we have registered about you. If you wish to receive a copy of this information, please contact us.
If you wish all data to be deleted, please contact us.
Note: Once all data has been deleted, it cannot be restored. Data required to comply with legal regulations cannot be deleted upon request.
We are continuously reviewing our data processing processes. This policy is updated once a year.
Citybed undertakes to continuously comply with the requirements of legislation regarding the protection of privacy.
If you have any questions or comments about our data policy, or about how we use your personal data, please contact our customer service.
If at any time you wish to unsubscribe from our newsletters, you can follow the instructions at the bottom of each email. However, if you have any problems with unsubscribing, our customer service can be contacted via the contact details below.
Upon opting out of marketing from Citybed, all commitments you have made to us will be deleted. These cannot be recreated, and if you wish to gain insight into what we have previously sent you, previous offers, or the like at any time, please note that these cannot be recreated.
